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Evaluate what Wells Fargo has done to repair the damage to their reputation.

Evaluate what Wells Fargo has done to repair the damage to their reputation..

Evaluate what Wells Fargo has done to repair the damage to their reputation.

VIDEOS

WatchMojo.com. (2016, September 15). Wells Fargo scandal: 5 things you need to know! [Video file]. Retrieved from https://youtu.be/zLm9c9rdrfQ.

Senator Elizabeth Warren. (2016, September 20). Senator Elizabeth Warren questions Wells Fargo CEO John Stumpf at Banking Committee hearing [Video file]. Retrieved from https://www.youtube.com/watch?v=xJhkX74D10M.

C-SPAN. (2017, October 3). Sen. Warren to Wells Fargo CEO: “You should be fired.” (C-SPAN) [Video file]. Retrieved from https://www.youtube.com/watch?v=AyVr4qcn8EM.

READING

https://www.nytimes.com/2019/03/09/business/wells-fargo-sales-culture.html

https://www.forbes.com/sites/yec/2014/01/28/10-simple-ways-to-improve-your-reputation/#6cd6373e6b9f

ASSIGNMENT

In a 3- to 4-page essay demonstrating your critical-thinking skills. It should be written for an audience of business owners. As an ethics expert working for a national ethics association, you have been asked to address the following:

  • Evaluate what Wells Fargo has done to repair the damage to their reputation. What should they still do?
  • Should top leaders be responsible for the behaviors of its customer-facing employees? Why or why not?
  • In your judgment, why is this Wells Fargo situation an “ethical dilemma”? Bring in a philosophy (or philosophies) that you have learned about in this Module.

Evaluate what Wells Fargo has done to repair the damage to their reputation.

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